The Customer Respect Group
The Customer Respect Group has worked with companies for over 15 years to help tune digital properties to match heightened customer expectations. Sales cycles have been replaced by customer journeys and the online experience is critical to that journey.
The Insurance Pulse, previously known as SocialEyes, offers unrivalled insight and data on the social and digital media campaigns and initiatives in the insurance industry. Published quarterly it offers a wealth of information on the current state of social marketing. 

Competitive Reviews provide insight based on extensive data collection and expert analysis. What content blend is employed and how is that impacting engagement? The review considers trends and developments specific to your market, agents, and customers.

NEW - Custom Benchmark Reports

Where now for Social Media in the Insurance Industry?

No longer one of the Must-Do projects yet cannot be neglected. Social media remains one of the most effective communication tools and customers expect insurers to engage with them. Custom Benchmarks looks at competitors and similar organizations of your choice to provide trends, current practices, best and of course the failed practices.

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