It is increasingly important to include posting guidelines to your Facebook page to indicate acceptable behavior and any reasons for posts to be deleted. This should be limited toobvious indiscretions such as libel or profanity and not because it is negative to the company.
We list a few examples here from the insurance industry and will maintain and add to this page.
The minimum should cover:
- Encouraging people to share ideas and thoughts
- Show respect for other people
- Stay on topic and keep it clean.
- Comments that are vulgar, offensive, or include personal attacks will be removed
- Facebook is a public space and not to share personal information like policy numbers or payment details.
The most common behavior is to add a new tab called “House Rules”, “Posting Guidelines” or even “Legal” but to keep the page short. Long legal documents will not be read. The alternative is to add guidelines to the Info tab but without the tab heading, this may not be seen.
Contained on a Separate Tab
Short Form
Alfa Insurance - http://www.facebook.com/AlfaInsurance?sk=app_4949752878
Esurance - http://www.facebook.com/Esurance?sk=app_4949752878
Progressive - http://www.facebook.com/progressive?v=app_7146470109
The Hartford - http://www.facebook.com/TheHartford?sk=app_4949752878
MetLife - http://www.facebook.com/metlife?sk=app_6009294086
Allstate - http://www.facebook.com/Allstate?sk=app_192121607487082
Foremost Insurance - http://www.facebook.com/foremostinsurance?sk=app_4949752878
Flo, the Progressive Girl - http://www.facebook.com/flotheprogressivegirl?sk=app_4949752878
Farmers Insurance - http://www.facebook.com/FarmersInsurance?sk=app_10442206389
Long Form
Mass Mutual - http://www.facebook.com/massmutual?sk=app_4949752878
Contained on the Info Tab
Long form
USAA - http://www.facebook.com/USAA?sk=info
Liberty Mutual - http://www.facebook.com/libertymutual?sk=info
Short Form
GEICO - http://www.facebook.com/geico?sk=info
Northwestern Mutual - http://www.facebook.com/northwesternmutual?sk=info
Aflac - http://www.facebook.com/aflacduck?sk=info
American Family - http://www.facebook.com/amfam?sk=info


